Care Home Consultancy.

We are able to offer a wide variety of bespoke services dependent upon individual requirements to help support the provider and management team in delivering an outstanding service.

A general idea of the services we are able to assist with are:

  • Pre CQC inspections
  • Quality monitoring and auditing
  • Continuous improvement plans
  • Medication audits
  • Care planning
  • Mental capacity assessments and DoLS applications, and associated monitoring systems
  • Registration applications, provider information returns (PIR’s), statement of purpose (SOP’s) and service user guides, and compliance
  • Complaints handling
  • Policies and procedures
  • Unannounced audit / quality visits
  • Crisis / Interim Management
  • Independent bespoke quality assurance surveys (professionals, residents, staff, relatives)
  • Document reviews
  • Investigations
  • Observations of care
  • Mystery shopping; from customer service, resident enquiries and home visits
  • Training needs analysis and training plans
  • Team-building
  • Template documents
  • Recruitment and staff personnel file support